77jai Privacy Policy

1. Introduction

77jai ("we", "us", "the 77jai platform") takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used. By using the 77jai website and mobile platform, you agree to the terms of this Privacy Policy.

77jai is a trusted name among millions of online gaming enthusiasts in Bangladesh. We believe your personal information belongs to you — we only collect what is necessary to deliver the best gaming experience, nothing more. This policy has been developed in accordance with international data protection standards.

If you have any questions about this Privacy Policy, feel free to reach out to our support team. We are always here to help.

2. What Information We Collect

77jai only collects the information that is strictly necessary for the platform to function properly. The types of data we collect are outlined below:

We only collect information directly from you — during registration, deposits, support requests, or platform use. No sensitive data is automatically pulled from third-party sources.

3. Use of Information

77jai uses collected data solely for the purposes listed below. We never use your information for unnecessary or unauthorized purposes.

• Account management: To secure registration, login, and account safety.
• Payment Processing: To process deposit and withdrawal requests.
• KYC verification: To verify your identity and age in accordance with international regulations.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Service Improvement: To run analytics that help us improve your gaming experience.
• Responsible Gaming: To identify problem gaming behavior and provide appropriate support.
• Promotional Communications: To send you offers and updates, with your consent.
• Legal compliance: To comply with applicable laws and regulations.

4. Data Sharing & Disclosure

77jai does not share your personal information with third parties, except in the limited circumstances described below:

• Payment Providers: To process transactions via Mobile Banking, Nagad, Rocket, or crypto processors.
• KYC service provider: With authorized third-party verification providers for identity verification.
• Legal authorities: In response to valid legal orders or requests from regulatory authorities.
• Game provider: Licensed game studios receive minimal data to ensure fair play.
• Technology Partners: Cloud and infrastructure service providers that support platform operations.

All third parties listed above operate under strict data protection agreements with 77jai and are not permitted to use your information for their own purposes. We ensure that every partner meets the required security standards.

5. Cookie Policy

77jai uses cookies to enhance the user experience and keep the platform running smoothly. Cookies are small text files stored in your browser.

• Essential cookies: Essential for login sessions and security; these cannot be disabled.
• Functional cookies: Used to remember language preferences and settings.
• Analytics Cookies: To understand which pages are visited most — without identifying individual users.
• Performance Cookies: To measure page loading speed and overall platform performance.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may prevent some 77jai features from working correctly.

6. Data Security Measures

77jai employs industry-leading technical and administrative measures to keep your data secure. Our security infrastructure is reviewed and upgraded on a regular basis.

• All data transfers are protected with 256-bit TLS/SSL encryption.
• Sensitive data (passwords, financial details) is stored with AES-256 encryption.
• Firewalls and intrusion detection systems are in place to prevent unauthorized server access.
• Our security team monitors systems 24/7 and takes immediate action on any suspicious activity.
• Regular third-party security audits and penetration testing are conducted.
• Only authorized personnel can access necessary data (Least Privilege principle).

Please note that no method of transmission over the internet is 100% secure. We also encourage you to use a strong password for your account and change it regularly.

7. Your Data Rights

As a 77jai member, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

• Right to access: You can request to view what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Restrict Processing: You may request that we limit how your data is used in certain circumstances.
• Right to object: You may object to marketing communications or certain types of data processing.

8. Data Retention Period

77jai retains your data only for as long as it is needed. The retention periods for each data type are listed below:

• Account data is retained for the duration the account is active and for up to 5 years after closure.
• Financial transaction records are kept for up to 7 years to meet legal and regulatory requirements.
• Gaming activity logs are generally retained for up to 2 years.
• Support communication records are retained for up to 3 years.
• Cookie data is cleared when your session ends or when you close your browser (for session cookies).

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Privacy of Minors

77jai is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we find evidence that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.

Parents and guardians are encouraged to monitor their children's internet activity. If you suspect your child is using 77jai, please notify our support team immediately.

10. Policy Changes

77jai may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or through a platform notification.

• The date of any changes will always appear at the top of the page as the "Last Updated" date.
• For minor updates, only the page will be updated and a separate notification may not be sent.
• For significant changes, advance notice will be sent to your registered email.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest version. Staying informed is the first step to staying protected.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We are always here for you.

For formal data protection requests, please email us with "Privacy Request" in the subject line. Our team will process your request as quickly as possible.